Privacy Policy

Last Modified : 17 Sept 2020


Please read this privacy policy (the “Policy”) carefully to understand how we use your personal information through the process. In this section, we have mentioned the brief about our Privacy Policy so that you can understand how we collect your information, what is collected, how we use the information, the choices you get regarding it. It is highly recommended that you read the below brief points to better understand our process.It applies to all the features, applications, widgets, and services that are a part of our website. Skillcoup.com works hard to earn and keep your trust, so it adheres to the following principles to protect your privacy:


      • Skillcoup.com does not share your contact information with other users or third parties without your permission.


      • Any personally identifiable information that you provide to us will be secured with us.


Orders:


When you register with Skillcoup.com as a Freelancer or as a client, you provide certain personal information includes your name, your email address and your contact number . Additionally, when you build your profile by clicking on edit profile option as a Freelancer you will have to provide information relating to yourself, skills, experience, education level, achievements/certifications, work availability, language known, geographic region and expertise level. When you post a job as a client by clicking on edit profile option you will have to provide information relating to yourself, Job description, responsibilities, your requirements, job skills, stipend to freelancer, work type ,geographic region. Required information from both the sides will be displayed in your profile.


Personal info:

In the course of using our service (whether as a Client or a Freelancer ), we may require or to collect information (“Personal Information”) that identifies you as a specific individual. Personal Information include your name, email address, company address(for clients), billing address, and phone number. This information can be used to contact or identify you for us.


Payment info:

If you do money transactions using our platform, we may collect your payment information, credit/debit card details, or any other bank account details, along with billing address.


Identity Verification:

Apart from your personal information you given above, we may use your additional information, like date of birth, taxpayer identification number, etc. to verify your identity. We may also ask for your documents, like driving license, billing statement, or any other identity document issued by the government. You do not have a statutory obligation to provide us with any information, but you may have a contractual obligation to do so, and if we do not receive certain information from you, then we will not be able to provide our Service to you. If you have any questions regarding whether provision of information is mandatory and the consequences for withholding such information, please contact us using the contact information below.


Information Use:

We may use the gathered information on our platform to enhance the service, make things better, process your requests, protect against fraud, data compliance, share relevant information with you, show you the advertisements of your interest, and as allowed by you. We will not sell or rent any collected information to third parties. We will not share your contact information with other users or third parties except in connection with possible employment and with your express consent. All registered members click the "I AGREE" checkbox on the registration form to agree to the Skillcoup.com Privacy Policy and Terms of Service. Accordingly, all registered users agree that certain profile information is accessible to other registered users.


We may use your information for the following purposes:

• To make our platform better, address your queries, complete your registration, process your transactions,ensure that information shared by you is valid, to comply with the law, as well as for internal business.


• To keep you updated regarding website and get in touch with you for administrative communications.Wemay also share with you our marketing materials and other promotional or necessary information of your interest.


• To make our business relationship better with you.


•To comply with the law. We may do some investigation for the protection of our property and rights,prevention of illegal/fraud/unethical activities, and for the protection of the safety of any individual.


• In some cases, we may use your information for our legitimate benefits in commercial purposes. These purposes can include providing our services and website, analyzing and enhancing our business, communications, solving information security issues, protecting our users, and managing legal issues


• Skillcoup.com records IP addresses for system administration purposes. This information is used to diagnoseserver problems, monitor traffic patterns, analyze trends, administer the Website, track member user patterns, and identify the most popular areas of the Website to deliver content most relevant to registered members. IP addresses are not linked to personally identifiable information and are only used to gather broad demographic information for aggregate use, except in the case of fraud.


Data Retention:

The information that you share with us for identity verification purpose is deleted after a month. We may keep your other information for at least 5 years. For the additional duration, the information may continue to remain in backup copies and for business continuity reasons. If you are sharing with us your details, we suggest that you keep us updated about the changes in your information, so that we always have accurate and updated information


Third-Party Providers:

We may collaborate with third parties, like advertising agencies who can help us to learn how people use our platform. These third parties may use their technologies to show you ads of your interest. You have the choice of whether to receive these interest-based ads or not.

We may also collaborate and work with network advertisers, analytics service providers, and other similar third parties who can help us to understand and analyze our website traffic, such as page views, actions taken by users when they visited our site, whether the ads are working effectively, and other such information. In these cases, these third parties may gather some information about your visits and other activities on our platform and other websites. They may also use their tracking technologies on your device (like cookies and web beacons). The aim of doing this is to show you the ads of your interest. Additionally, we may also provide these third parties with your non-identifying information, as part of the services they offer us. You have the choice to opt-out of the interestbased ads, however, you will see the generic ads.The main service providers that we may use for ad services include Network Advertising Initiative (NAI), and the Digital Advertising Alliance (DAA) Self-Regulatory Program for Online Behavioral Advertising.


Your Choices and Rights:

Users who have registered on our service are allowed to update their choices related to the types of communications with us using their online account. We also allow you to opt-out of receiving any marketing materials and emails from us. You can do this by following the instructions mentioned in those emails.Please remember that we may get in touch with you via emails or other means regarding your account and use of our platform, like administrative or service purposes. Your opting out of receiving emails from us does not include these messages. All our users are allowed to ask for access or make a correction to their personal information we have collected about them. You can also ask us to delete your account or all of your personal information. However, you have to note that we can process your request and delete the information to the extent reasonable to the laws. Some of your information may remain with us, like the information you shared publicly

If you request us to share with you what information we are storing about you, we will provide you with that information. The responsibility of maintaining the information that you share with us is yours. For example, you are allowed to maintain your contact details from your account

In case you want to access your information shared with us, you can send us a request. We will respond you. If all your information is removed, your account may get deleted or deactivated. If your account is deactivated, you will no longer remain the member of Skillcoup we strongly recommend that if you have any questions or concerns about your personal information, first get in touch directly with us. When you request us to delete your account and other information, we put commercially reasonable efforts to process your requests.


Security:

Though we utilize the best security practices, but we cannot guarantee 100% security. We make use of commercially reasonable security practises for the protection and security of the information we collect. Your access to our service and the data shared with us is totally encrypted.We are also using SSL (Secure Socket Layer) Certificate on our site to encrypt your confidential information that you submit on our site. The SSL brings an additional security layer to our service. The Secure Socket Layer encrypts all transaction data for transmittal in a format that prevents data theft. But you have to remember that no security technology can guarantee 100% security. Thus, we try to protect and secure your information, but do not take warranty of the information shared with us.


Links to Other Websites:

Our website has some links to third-party websites. When you click on these links, you will be taken to their sites. Please note that we do not contain these third-party links to endorse, authorize, or represent our affiliation with them. We do not endorse their privacy or information security policies. We do not have any control over these websites. These third parties may have their cookies and privacy policy to receive/collect personal information. We strongly recommend that you check out their privacy policies when you visit their sites


Notification of Changes:

Skillcoup.com reserves the right to modify this privacy policy time to time, so please review it frequently. If we alters its Privacy Policy, it will promptly post all changes in the Employer and Freelancer Announcement areas. Hence, we recommend that you keep yourself updated with the changes in our Privacy Policy. By continuing to use Skillcoup.com after changes have been made to this policy, you are consenting to the changes.


Freedom of questioning :

If you have any questions (or comments) concerning this Policy feel free to contact with us, and we will make an effort to reply within a reasonable timeframe.